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The Channels section lets you connect your AI agent to platforms like Telegram, Discord, WhatsApp, and HTML websites — enabling your agent to operate wherever your users are. By setting up these integrations, you can:
  • Reach users directly inside their preferred apps and tools
  • Create consistent multi-platform agent experiences
  • Seamlessly embed or launch agents on any digital interface
This section serves as your hub to deploy the agent across external channels.
Channels Section

Channels: Main View

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Enable Live Mode for Integrations

Before using any integrations in the Channels tab, you must activate Live Mode. This toggle — located at the top-right of your agent page — ensures your agent is ready to communicate on external platforms.
Live On Toggle Switch

Live Mode Toggle

Without enabling Live Mode, integration options will remain disabled.

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Embedding the Agent via HTML

To embed your AI agent into your website:
1

Select HTML Embed

Open the Channels section and choose the HTML Embed option.
HTML Embed Option

Channels: HTML Embed Option

2

Copy the Script

Once inside HTML Embed, copy the auto-generated embed script.
Embed Script

Channels: Embed Script Generator

3

Paste Into Your Website

Code Block Example
Paste the script before the closing </body> tag of your HTML file and refresh the page to view the widget.
Widget Live on Site

Channels: Live Widget Example

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Widget Customization Options

The HTML Embed interface includes flexible controls to adapt the widget to your brand or use case.

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Customization Tabs

Widget Customization Options

Channels: Embed Configuration Options

The HTML Embed tool provides three tab options:
  • Script to embed into your website
  • Public URL: shareable hosted link to the chat interface
  • Iframe: embed the agent using an iframe tag inside your site layout

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Visual Customizations

Widget Customization Options

Channels: Embed Configuration Options

You can adjust:
  • Widget Position: Bottom Right, Bottom Left, Top Right, Top Left
  • Widget Type: Chat Bubble or Search Box
  • Open Mode: Open via widget click or automatically on page load
  • Widget Icon: Supply a custom icon URL
  • Widget Button Color: Customize button color using a hex code
  • Starter Questions Font Size: Choose between Small (12px), Medium (14px), and Large (16px)
These options let you tailor the look and behavior of the agent widget to suit your site’s layout and branding.