> ## Documentation Index
> Fetch the complete documentation index at: https://docs.aptlystar.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Usage Analytics

The **Usage Analytics** section gives you a breakdown of how your AI agent is being used across different channels and platforms. It helps you monitor engagement, identify high-traffic sources, and make informed decisions about where to focus improvements or expansion.

This page shows the total number of **questions asked** and **answers delivered** by your agent, grouped by the source of interaction.

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## 📊 Available Analytics Categories

Each card on this page tracks a specific usage type:

* **Playground Message**: Interactions from the internal Aptly agent playground.
* **Web History**: Messages exchanged via the embedded widget on your website.
* **WhatsApp History**: Agent usage data from WhatsApp integration.
* **Discord History**: All queries received via your Discord channel.
* **Telegram History**: Logs of messages exchanged through the Telegram agent.
* **API History**: Tracks calls made to your agent via API.

<Frame caption="Usage Analytics: Overview of Source-wise Stats">
  <img src="https://mintcdn.com/aptlytechnologies/Oomvhw_D5bjA43Sl/images_new/agentsconsole/usageanalytics.png?fit=max&auto=format&n=Oomvhw_D5bjA43Sl&q=85&s=24e06d0884d2e29994b0a75d4415c86c" alt="Usage Analytics Dashboard" width="781" height="1066" data-path="images_new/agentsconsole/usageanalytics.png" />
</Frame>

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## 🔍 Why Usage Analytics Matter

Here’s how this page helps you make smarter decisions:

* **Track performance**: Know where your agent is most active.
* **Identify adoption trends**: Compare traction across platforms like Discord vs WhatsApp.
* **Optimize support**: Focus improvements on channels with the most traffic.
* **Monitor effectiveness**: Spot if answers match up to queries across sources.

> Note: Data here reflects only **successful message delivery** — failed interactions aren’t counted.

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## 🛠️ Enabling Accurate Analytics

To ensure this dashboard collects data:

* Your agent must be **Live** (toggle must be switched on).
* Channels must be properly set up in the [Channels tab](https://docs.aptlystar.ai/ai-bots-console/channels).
* The agent should be actively engaged by users via any of the platforms above.

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